MEDIA AND PUBLIC RELATIONS
For press, media and PR enquiries, please contact our communications team at: erdosofficial@erdos.com
OFFICIAL EMAIL ADDRESS
Suitable for sending detailed vouchers, lengthy appeals, and return/exchange materials, and for keeping a complete record of communications
Official Customer Service Email: customerservice@erdosofficial.
Once you submit the email, we will reply to you within 1 to 2 business days.
ADDITIONAL EMAIL REMINDERS
If you don't receive a reply within 24 hours, your email may not have reached us. Please contact us again, and we'll get back to you as soon as possible. Thank you for your patience.
Brand Service Commitment
Customer experience has always been the core of our services. We adhere to the standards of efficient, meticulous and user-friendly global customer support, and are committed to resolving all kinds of issues you may encounter throughout your shopping jourmey.
Thank you for choosing ERDOS,and we look fonward to continuously delivering a pleasant consumption experience for you.